Start Your Enrollment

Ready to Enroll? We're Here to Help.

Getting started with Georgia Medicaid home care services is easier than you think. Our team guides you through every step — completely free of charge.

Call (470) 236-9038 Email Us
The Process

4 simple steps to begin care

We handle the complexity so you don't have to. Our enrollment specialists are available to answer every question along the way.

01

Check Your Eligibility

Determine if you or your loved one qualifies for a Georgia Medicaid waiver program. We serve medically fragile children (GAPP), adults with intellectual or developmental disabilities (NOW/COMP), and elderly or disabled adults (EDWP). Contact us for a free eligibility screening.

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02

Contact Our Team

Reach out by phone or email — our enrollment specialists are ready to answer your questions, walk you through the process, and help determine which program is right for your family. There's no cost or obligation.

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03

Submit Your Application

Complete the required application forms and gather your supporting documents. Don't worry — our team will help you every step of the way, from collecting records to submitting paperwork to the appropriate Georgia Medicaid office.

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04

Begin Care at Home

Once your application is approved, we create a personalized care plan tailored to your loved one's unique needs. Your assigned caregiver will begin services in the comfort of your home — no facility required.

You're all set →
What You'll Need

Required enrollment documents

Gathering your documents in advance helps speed up the enrollment process. Our team can help you identify and obtain any items you're missing.

Proof of Georgia Medicaid enrollment
Valid photo ID or birth certificate
Current physician's order for home care services
Documentation of diagnosis or medical condition
Emergency contact information
Completed H.E.R. Home Care intake forms (we provide these)

Don't have all your documents ready? That's okay. Call us at (470) 236-9038 and our enrollment team will help you gather everything you need.

Which Program Is Right for You?

Choose the program that fits your needs

GAPP Waiver

For children under 21 who are medically fragile and require skilled nursing or personal care at home.

Georgia Pediatric Program

Learn more

NOW / COMP Waiver

For adults with intellectual or developmental disabilities (IDD) who need community support and in-home services.

Adults with IDD

Learn more

EDWP Waiver

For elderly adults and individuals with physical disabilities who want to remain safely in their own homes.

Elderly & Disabled Adults

Learn more
Common Questions

Frequently asked questions

Is there a cost to apply for a waiver program?
No. Applying for Georgia Medicaid waiver programs through H.E.R. Home Care is completely free. Our enrollment specialists assist you at no charge.
How long does the enrollment process take?
The timeline varies depending on the program and Medicaid processing times. Our team works diligently to move the process along as quickly as possible and will keep you informed at every step.
Can I apply for more than one waiver program?
Individuals are typically enrolled in one waiver program at a time based on eligibility. Our team will help determine the best fit for your situation.
What if my loved one is not currently on Medicaid?
We can help direct you to Georgia Medicaid enrollment resources. Active Medicaid eligibility is required to access waiver services.
What areas of Georgia do you serve?
H.E.R. Home Care provides services across the state of Georgia. Contact us to confirm service availability in your specific area.